Skip to main content
Operators, MVNOs, telecom wholesale

Messaging infrastructure for the operators who own the network.

A2P wholesale traffic management, subscriber messaging platforms, RCS hub enablement, and AI-powered customer care. Built by a team that has been on both sides of the carrier interconnect — we know the nuances that define operator-grade messaging.

The landscape

Messaging is still one of the most profitable digital services a network operator runs.

A2P SMS remains a multi-billion-euro market in Europe alone. RCS is the only messaging channel where operators sit at the center of the transaction. Subscriber messaging is still a core touchpoint for CX, upsell and retention. But the landscape is complex — OTT erosion, regulatory shifts, RCS deployment realities — and the wrong moves compound quickly.

€12B+
European A2P SMS market
2B+
RCS-enabled devices worldwide
SMPP
Production-grade operator interconnects
24/7
Operator NOC-grade support
The challenges

What keeps teams up at night.

A2P fraud and grey routes

Unregistered senders, SMS hijacking, SIM farms — operators lose revenue and subscriber trust. Countering requires firewall-grade filtering, sender verification and active monitoring.

RCS business messaging enablement

Deploying RCS Business Messaging as an operator requires agent onboarding, sender verification, interconnection with hubs, and monetization model — all moving parts at once.

Subscriber messaging modernization

Top-up confirmations, data alerts, roaming notifications, bill reminders. Modern subscribers expect branded rich messages, not plain SMS.

Wholesale margin compression

A2P wholesale prices are under pressure from OTT alternatives and direct aggregator routes. Differentiation via quality, compliance and value-add services protects margin.

Customer care volume

Call center costs are a major operator expense. AI conversational care on WhatsApp and RCS deflects measurable volume — when integrated properly with BSS/OSS.

Regulatory and interconnect changes

TRAI, Ofcom, AGCOM, national regulators all evolve A2P rules. Operators need partners who track, interpret and respond — not react after the fact.

How we help

Solutions tuned to your sector.

A2P traffic management

Operator-grade messaging infrastructure for inbound A2P traffic from aggregators: firewall, filtering, sender verification, quota management and monetization reporting.

Explore this solution

RCS hub enablement

End-to-end RCS Business Messaging deployment: agent onboarding, interconnect configuration, monetization model design and operational runbooks.

Explore this solution

Subscriber engagement platform

Branded subscriber messaging across SMS, RCS and WhatsApp integrated to BSS/OSS — top-ups, data alerts, roaming, NPS, churn-save flows.

Explore this solution

AI customer care

LLM-powered conversational care for tier-1 support: balance, top-up, tariff change, roaming queries. Deflects 40–60% of call-center volume.

Explore this solution
Typical workflows

What the end-to-end flow looks like.

1

A2P traffic arrives

Operator ingress via SMPP or REST. Firewall filters, sender verification applied, quota and commercial rules enforced, delivery on home network.

2

Subscriber event

BSS/OSS triggers a subscriber event (low balance, data threshold, roaming). Branded message on preferred channel with relevant action CTAs.

3

Customer contacts care

Inbound WhatsApp/RCS handled by AI agent with BSS integration: balance, top-up, tariff switch, roaming change — all self-service where safe.

4

Escalation and action

Complex cases routed to human care with full conversation context. Action executes in BSS/OSS with audit trail and NPS follow-up.

Outcomes

Operator-grade reliability. Commercial model that scales.

We partner with network operators, MVNOs and telecom wholesalers across Europe, Africa and LATAM. The work is deep — SMPP, BSS/OSS integration, interconnect, regulatory — and the outcomes are material: higher-margin A2P, lower care cost, more relevant subscriber touchpoints.

  • SMPP 3.4 interconnects with TLS, redundancy and operator-grade SLAs
  • Messaging firewalls with sender verification, filtering and fraud pattern detection
  • RCS hub onboarding with brand, agent and template management
  • BSS/OSS integration for real-time subscriber events and transactional messaging
  • Wholesale commercial modeling: price books, margin analysis, route-mix optimization
  • Dedicated NOC and operator-grade 24/7 escalation channels
FAQ

Frequently asked questions

Do you offer operator-grade SMPP interconnects?
Yes. SMPP 3.4 over TLS with TX, RX, TRX modes, session redundancy, operator-grade SLAs and dedicated escalation channels. We onboard per the operator's technical and commercial standards.
Can you help us set up an RCS hub?
Yes. We support operators deploying RCS Business Messaging end-to-end: agent onboarding infrastructure, interconnect with GSMA hubs, monetization model design, commercial onboarding of brands and aggregators.
How do you help with A2P fraud?
Messaging firewall capabilities: sender ID verification, grey-route detection, pattern analysis, quota enforcement, and regulator-ready reporting. Combined with operational monitoring and incident response, fraud loss drops materially.
Can you integrate with our BSS/OSS?
Yes. Custom integration is a core part of our consulting practice. We work with major BSS/OSS vendors and bespoke systems, building connectors for real-time subscriber events, billing triggers and commercial offers.
What is the deployment model?
Operator deployments are typically hybrid: some components on-prem in your infrastructure (particularly firewall and interconnect), others managed by us (RCS, WhatsApp, AI). We design the split based on compliance, latency and operational preferences.
What commercial models do you support for wholesale?
Standard A2P wholesale pricing by destination and traffic type, revenue-share on premium services, managed-service fees for operations. We structure the commercial terms to match the operator's strategy — margin protection, volume acceleration, or value-add differentiation.

Let's talk about telecommunications.

Share your stack, your region, your regulatory constraints. We reply within one business day with a concrete plan.